Welcome!
All Systems Operational

About This Site

As your partner in online and blended learning, our team of customer support professionals is here to help you and your students get the most out of your Edgenuity implementation. If you have any questions, concerns, or issues, please contact us below.

For Product Support:
PHONE:
877.202.0338
EMAIL:
CustomerSupport@edgenuity.com
HOURS OF OPERATION:
Monday–Friday: 7:30 a.m. to 9:30 p.m. (EST)
Saturday–Sunday: 9:00 a.m. to 5:00 p.m. (EST)


Edgenuity Upcoming Maintenance Schedule
Throughout the year, Edgenuity will be performing regular system maintenance sessions to improve our customer experience. We don’t anticipate any impact to you during these sessions and will ensure you receive any pertinent updates. Please find the specific 2019 maintenance start dates listed below:

2019
• March 28th
• April 11th • April 25th
• May 9th • May 23rd
• June 6th • June 20th
• July 4th • July 18th
• August 1st • August 15th
• August 29th • September 12th
• September 26th • September 1st
• October 10th • October 24th
• November 7th • November 21st
• December 5th • December 19th

Student and Educator Systems Operational
Edgenuity Teacher LMS Operational
Edgenuity Student LMS Operational
LMS feature/tool Operational
Edgenuity Login Operational
SSO Login Operational
Odyssey LMS Operational
Genius/SIS Operational
PowerSpeak Operational
Videos Operational
File Sharing Operational
CloseReader Operational
LTI Operational
UpSmart Operational
MyPath Operational
General Edgenuity Systems Operational
Edgenuity.com Operational
Edgenuity support line Operational
Edgenuity chat service Operational
Edgenuity maintenance Operational
Nightly imports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Edgenuity Maintenance Mar 28, 21:00 - Mar 29, 01:00 MST
Thursday, March 28th from 9:00 p.m. MST to March 29th at 1:00 a.m. MST, Edgenuity will be performing planned system maintenance to improve our customer experience. During this time, students and teachers may briefly experience intermittent access to Edgenuity Courseware, MyPath, or UpSmart.

If you experience any issues after this maintenance, please email customersupport@edgenuity.com.

Thank you for your partnership,

The Edgenuity Team
Posted on Mar 19, 13:59 MST
Past Incidents
Mar 22, 2019

No incidents reported today.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Completed - The scheduled maintenance has been completed.
Mar 15, 00:28 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 21:00 MST
Scheduled - Tonight Thursday, March 14th from 9:00 p.m. MST to March 15th at 1:00 a.m. MST, Edgenuity will be performing planned system maintenance to improve our customer experience. During this time, students and teachers may briefly experience intermittent access to Edgenuity Courseware, MyPath, or UpSmart.

If you experience any issues after this maintenance, please email customersupport@edgenuity.com.

Thank you for your partnership,

The Edgenuity Team
Mar 14, 21:00 MST
Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.