Welcome!
All Systems Operational

About This Site

As your partner in online and blended learning, our team of customer support professionals is here to help you and your students get the most out of your Edgenuity implementation. If you have any questions, concerns, or issues, please contact us below.

For Product Support:
PHONE:
877.202.0338
EMAIL:
CustomerSupport@edgenuity.com
HOURS OF OPERATION:
Monday–Friday: 7:30 a.m. to 9:30 p.m. (EST)
Saturday–Sunday: 9:00 a.m. to 5:00 p.m. (EST)


Edgenuity Upcoming Maintenance Schedule
Throughout the year, Edgenuity will be performing regular system maintenance sessions to improve our customer experience. We don’t anticipate any impact to you during these sessions and will ensure you receive any pertinent updates. Please find the specific 2019 maintenance start dates listed below:

2019
• December 5th • December 19th

2020
• Jan 16th • Jan 30th
• February 13th • February 27th
• March 12th • March 26th
• April 9th • April 23rd
• May 7th • May 21st
• June 4th • June 18th
• July 2nd • July 16th • July 30th
• August 13th • August 27th
• September 10th • September 24th
• October 8th • October 22nd
• November 5th • November 19th
• December 3rd • December 17th • December 31st

Student and Educator Systems Operational
Edgenuity Teacher LMS Operational
Edgenuity Student LMS Operational
LMS feature/tool Operational
Edgenuity Login Operational
SSO Login Operational
Odyssey LMS Operational
Genius/SIS Operational
PowerSpeak Operational
Videos Operational
File Sharing Operational
CloseReader Operational
LTI Operational
UpSmart Operational
MyPath Operational
E-Rater Operational
General Edgenuity Systems Operational
Edgenuity.com Operational
Edgenuity support line Operational
Edgenuity chat service Operational
Edgenuity maintenance Operational
Nightly imports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2020

No incidents reported today.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.