All Systems Operational

About This Site

As your partner in online and blended learning, our team of customer support professionals is here to help you and your students get the most out of your Edgenuity implementation. If you have any questions, concerns, or issues, please contact us below.

For Product Support:
PHONE:
877.202.0338 option 3
EMAIL:
CustomerSupport@edgenuity.com
HOURS OF OPERATION:
Monday–Friday: 7:30 a.m. to 9:30 p.m. (EST)
Saturday–Sunday: 9:00 a.m. to 5:00 p.m. (EST)


Edgenuity Upcoming Maintenance Schedule
Throughout the year, Edgenuity will be performing regular system maintenance sessions to improve our customer experience. We don’t anticipate any impact to you during these sessions, and will ensure you receive any pertinent updates. Please find the specific 2017 maintenance start dates listed below:

• September28th
• October 12th • October 26th
• November 9th • November 23rd
• December 7th • December21st

Student and Educator Systems Operational
Teacher LMS   Operational
Student LMS   Operational
Login   Operational
Odyssey   Operational
Genius/SIS   Operational
PowerSpeak   Operational
eNotes   Operational
e-Rater   Operational
Videos   Operational
LMS feature/tool   Operational
Nightly imports   Operational
Close Reader   Operational
LTI   Operational
General Edgenuity Systems Operational
Edgenuity.com   Operational
Edgenuity support line   Operational
Edgenuity chat service   Operational
Edgenuity maintenance   Operational
Nightly imports   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Student Login Response Time
Fetching
Past Incidents
Sep 24, 2017

No incidents reported today.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017
Resolved - This incident has been resolved.
Sep 10, 18:57 MST
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 17:54 MST
Investigating - We are currently investigating this issue.
Sep 10, 17:48 MST