SIS Slowness
Incident Report for status.edgenuity.com
Resolved
This incident has been resolved.
Posted Sep 04, 2019 - 20:28 MST
Identified
Genius/SIS Educators continue experiencing slowness when searching for enrollments and/or students. Our 3rd party Genius has been notified and their team will be deploying adjustments to address the issue at 7:00pm Arizona time. The next update will be provided once the changes have been made.
Posted Sep 04, 2019 - 15:10 MST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2019 - 11:28 MST
Investigating
Reports of SIS users encountering slowness have been reported. We are currently working on reviewing and addressing this issue
Posted Sep 04, 2019 - 09:46 MST
This incident affected: Student and Educator Systems (Genius/SIS).