Phone System
Incident Report for status.edgenuity.com
Resolved
This incident has been resolved.
Posted Jul 02, 2019 - 10:29 EDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 02, 2019 - 10:17 EDT
Identified
This issue has been identified by our 3rd party provider, Zendesk. Calls are now intermittent as Zendesk are working to resolve this issue.
Posted Jul 02, 2019 - 10:15 EDT
Investigating
We are currently investigating an issue where users are unable to connect calls to our customer support.
Posted Jul 02, 2019 - 10:02 EDT
This incident affected: General Edgenuity Systems (Edgenuity support line, Edgenuity chat service).