Phone System
Incident Report for status.edgenuity.com
Resolved
This incident has been resolved.
Posted Jul 02, 2019 - 07:29 MST
Update
We are continuing to work on a fix for this issue.
Posted Jul 02, 2019 - 07:17 MST
Identified
This issue has been identified by our 3rd party provider, Zendesk. Calls are now intermittent as Zendesk are working to resolve this issue.
Posted Jul 02, 2019 - 07:15 MST
Investigating
We are currently investigating an issue where users are unable to connect calls to our customer support.
Posted Jul 02, 2019 - 07:02 MST
This incident affected: General Edgenuity Systems (Edgenuity support line, Edgenuity chat service).